MNQuiltyPleasures

Frequently Asked Questions

Custom and personalized orders

Yes - we do these - if it's an option on the listing you'll see a personalization option. If you want personalization on any item - just contact and we'll see what we can do.

Sizing details

To determine the correct size to order, take one of your favorites shirts that fit you the way you like, and measure the distance across from arm pit to arm pit. Match that measurement to the chart in the listing. Keep in mind if you want it to be oversized you should a size or two larger.

Printing on our products

DTG (Direct to Garment) printing method is used for these shirts.

DTG is a process of printing on textiles and garments using specialized or modified ink jet technology. The three key requirements for a DTG printer are a way to hold the garment in a fixed position, an inkjet print head, and specialty inks (inkjet textile inks) that are applied to the textile directly by the print head, and are absorbed by the garment's fibers.

These garments are rated for 50 + washes. This is not a vinyl that is ironed on, so it will not peel.

Do you accept Returns, Exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for
alterations after delivery. We ask that you communicate any specific requests through our
message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Clothing Items have a sizing chart included in the listing. Take an item that fits you well and measure it across from arm pit to arm pit. Compare this measurement to the size chart on the listing. Remember to order a size or two up if you want the oversized look.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured
its value up to $100 and you can submit the claim to USPS online to have that insurance
amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.
**Note that any damage must be reported to our shop within 48 hours of the package arriving.

What if my package is delayed/lost in transit or stolen?

MN Quilty Pleasures is not liable for packages that are delayed in transit, lost by the shipping
carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a
10% off sale a week after you order we do not go back and refund all previous customers that
10% off amount.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

Can I add gift wrapping to my order?

We currently cannot add gift wrapping since our products are packaged and shipped by a separate fulfillment center.

How can I figure out the right size for me? (T-Shirts)

All sizing information is in the photos of the listing. If you are purchasing for someone else, you may refer to the following as a general guide to find the right sizing:

S: Size 4-6
M: Size 8-10
L: Size 12-14
XL: Size 14-16
2X: Size 18-20

Can you get my item to me by XX days?

Fabric orders are currently going out within 24 hours! We can't guarantee what happens when it leaves our hands, but getting orders out the door is our top priority!

Since our apparel, mugs, and bags are printed and shipped by a third party, we have no control over production times. Our shipping times by our fulfillment center can be hit or miss, so we cannot guarantee that your order will arrive by a certain date. Your order can take anywhere from 2-10 business days to ship, plus another 2-5 business days to be delivered. Please keep this in mind when placing your order.